Arkadaslar Msn'm hacklenmisti bunun uzerine mail attim.Gelen cevab bu sekilde.Aşagida Bazi yerleri xxx olarak degiştirerek buraya koyuyorum.Simdi benim 48 saat beklememmi gerekiyor bi şey yapmadan.Bi fikir verirmisiniz ne yapmam lasim?
Dear Customer,
Thank you for writing to Windows Live Technical Support.
Your concern is important to us. We normally respond to our customers within 24 hours.
However, due to the large number of messages we received recently, we are sorry that we were unable to respond to your issue within this time frame.
Windows Live ID understands your need for security, privacy and convenience by allowing you to reset your own password. This will prevent Microsoft employees from knowing your password and regaining access to your account becomes faster and easier.
Before attempting to reset your password, I suggest that you first clear your browser's cache and delete cookies. The "Temporary Internet Files" folder store information your computer exchanges with the websites you visited. These files facilitate the communication between your computer and the websites. As time passes, these files become cluttered and can adversely affect communication. The clutter will have to be regularly cleaned to ensure seamless communication. To do this, please visit:
How to delete cookie files in Internet Explorer
For instructions to reset your password, please follow the steps provided in link below:
Specify or change your question and secret answer
Please note that you will be directed to Windows Live ID Help Pane. If you encounter any issues, kindly verify which of the steps did not work for you as we want to make sure the instructions are easy to follow.
If you encounter issues resetting your password online, you must provide more information to prove ownership of the account before we can send you an e-mail containing the link that will allow you to reset the password of your Windows Live ID. Please send us the information below.
Important: We need you to answer the account information completely and accurately so that we can immediately resolve your password issue. Providing incomplete data may cause delay in our investigation. Please provide the same information you used when you registered your account. The information you will send us will be treated with outmost confidentiality and will only be used to solve this particular issue. Also, please give us at least 48 hours to properly investigate your account.
Please put N/A or NONE if the question is not applicable.
1. Your Windows Live ID
2. Your first name and your last name
3. Your date of birth (month/date/year)
4. Your country
5. Your state (if applicable)
6. Your postal code
7. Your IP address List the IP addresses from each computer that you use to access your account. To determine your IP address, visit the following Web site:
What Is My IP Address - Shows Your IP Address
The numbers that appear at the top of this Web page is your IP address.
8. The answer to your secret question
9. The "alternate e-mail address" that is on file for the account
10. Your Internet service provider. An ISP is a company that provides an end user with a connection to the Internet and other similar services, such as e-mail. Examples include MSNIA, EarthLink, and Comcast.
11. The last date and time when you successfully signed in
More information that may help us verify account ownership:
Windows Live Hotmail customers
12. The names of any folders that you created in addition to the default folders
13. Names of contacts in your address book (please include the e-mail address)
14. Subjects of any old mail that is in your Inbox or mail folders
Windows Live Messenger customers
15. Names of contacts on your contact list (please include the e-mail address)
16. Your Windows Live Messenger nickname (display name)
When we receive the answers that you provide, we will review the information and reply.
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using Windows Live ID.
Sincerely,
Windows Live Technical Support
--- Original Message ---
From : xxxx
Sent : Fxxxx
To : xxxxx
Subject : Windows Live ID Validation
Service:
Windows Live ID Validation
What type of problem do you have?
Full name:
xxxx
The e-mail address for us to send a response:
xxxx
Date of birth:
xxxx
Country:
xxxx
Primary e-mail address/member ID associated with the account you are inquiring about
:
xxxxx@hotmail.com
State (if applicable):
xxxx
ZIP or Postal Code:
xxxx
The secret answer to your question:
xxxx
Your alternate e-mail address:
xxxx@hotmail.com
Your IP address (List the IP addresses from each computer that you use to access your account. To determine your IP address, visit a href=http://www.whatismyip.comhttp://www.whatismyip.com/a. The numbers that appear at the top of this Web page are your IP address.)
xxxxxx.210
Your Internet service provider (home or work):
home
The last date and time that you successfully signed in:
xxxxxxx
The names of any folders that you created in addition to the default folders:
Names of contacts in your Hotmail address book:
xxx
Subjects of any old mail that is in your Hotmail Inbox or mail folders:
xxxxx
Names of contacts on your Messenger contact list:
xxxx
Your Messenger nickname (display name):
xxxx
Xbox or Zune prepaid card number (The prepaid card information must match the Live ID that you used to sign up.):
Last 4 digits of the credit card used for services:
Expiration of the credit card used for services:
Name as it appears on the credit card used for services:
Any additional info that might be useful in validating the ownership of the account:
xxxxxx
Which operating system are you using?: xxxxxxxWhich browser are you using: Firefox3.6
Location: en-us - English (United States)
Type of Support: E-mail Support
Browser Default Language: tr-TR,tr;q=0.8,en-us;q=0.5,en;q=0.3